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Terms of Service

Last updated: February 2026

1. Acceptance of Terms

Welcome to Proud Partners! By accessing or using our website, mobile services, or membership program (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Proud Partners, located at 2017 E 4th St, Long Beach, CA 90814. We reserve the right to update or modify these Terms at any time, and your continued use of the Services following any such changes constitutes your acceptance of the revised Terms.

2. Membership Program

Proud Partners offers the VIM (Very Important Mary) membership program, which provides members with exclusive benefits, perks, and experiences at our venue. The VIM program is structured across multiple membership tiers, each with its own set of benefits and pricing.

2.1 Membership Tiers

We offer several membership tiers, each with different levels of benefits and pricing. Current tier details, including pricing, benefits, and features, are available on our website and at our venue. Tier availability, benefits, and pricing are subject to change at our discretion, with reasonable notice provided to existing members.

2.2 Membership Duration & Auto-Renewal

Memberships are offered on a monthly or annual basis. Unless you cancel your membership before the end of your current billing period, your membership will automatically renew at the then-current rate for the applicable tier. We will make reasonable efforts to notify you before any price changes take effect on your renewal.

2.3 Membership Benefits

Benefits associated with each tier are subject to change. We will notify members of any material changes to tier benefits via email or through our website. Some benefits may be subject to availability, capacity limits, or venue-specific restrictions. Benefits are personal to the member and may not be transferred, shared, or resold unless explicitly stated otherwise.

3. Eligibility

You must be at least twenty-one (21) years of age to purchase a membership, participate in our membership program, or consume alcoholic beverages at our venue. A valid government-issued photo ID is required for membership enrollment and may be requested at any time during your visit. By enrolling in the VIM program, you represent and warrant that you are at least 21 years of age.

We reserve the right to refuse membership or service to anyone at our sole discretion.

4. Payment & Billing

4.1 Pricing

Membership pricing varies by tier. Current pricing is displayed on our website and at the venue. All prices are listed in U.S. dollars and are subject to applicable taxes and fees.

4.2 Payment Processing

Payments are processed through secure third-party payment processors. We do not store your complete credit card or payment information on our servers. By providing payment information, you authorize us to charge the applicable membership fees to your selected payment method on a recurring basis until you cancel.

4.3 Refund Policy

If you cancel your membership within thirty (30) days of your initial enrollment or renewal, you may be eligible for a prorated refund for the unused portion of your membership period. Refund requests made after thirty (30) days will be reviewed on a case-by-case basis. To request a refund, please contact us at proudpartners@centerlb.org.

4.4 Cancellation

You may cancel your membership at any time by contacting us via email at proudpartners@centerlb.org, by phone at , or in person at our venue. Upon cancellation, your membership benefits will remain active until the end of your current billing period. No partial-month refunds will be issued for mid-cycle cancellations outside of the 30-day refund window.

5. Opportunity Drawing

Proud Partners periodically conducts opportunity drawings (sweepstakes) for our members and guests. The following rules apply to all opportunity drawings conducted by Proud Partners:

Specific opportunity drawings may have additional rules, which will be posted at the venue and on our website. In the event of a conflict, drawing-specific rules will prevail over these general terms.

6. Code of Conduct

Proud Partners is a place of joy, inclusivity, and celebration. We are committed to maintaining a safe, welcoming, and respectful environment for everyone regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. By visiting our venue or using our Services, you agree to the following:

We reserve the right to refuse service to, remove from the premises, and/or revoke the membership of any individual who violates this Code of Conduct, at our sole discretion and without refund.

7. Intellectual Property

All content, trademarks, service marks, logos, trade names, and other intellectual property displayed on our website or used in connection with our Services, including but not limited to the Proud Partners name, logo, VIM program branding, and original content, are the property of Proud Partners or its licensors. You may not use, reproduce, modify, distribute, or display any of our intellectual property without our prior written consent.

You may share links to our website and social media content for personal, non-commercial purposes, provided you do not alter the content or remove any proprietary notices.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Proud Partners, its owners, officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our Services, your visit to our venue, or these Terms.

Our total liability to you for any claims arising from or related to these Terms or your use of the Services shall not exceed the amount you paid to us in membership fees during the twelve (12) months immediately preceding the event giving rise to the claim.

Proud Partners is not responsible for personal injury, property damage, or loss of personal belongings that may occur at our venue, except to the extent caused by our gross negligence or willful misconduct. Guests assume the inherent risks associated with attending a restaurant and entertainment venue, including but not limited to exposure to loud music, stage performances, and food allergens.

9. Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the practices described in our Privacy Policy.

10. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices, Services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or through a prominent notice on our website.

Your continued use of our Services after the posting of revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically.

11. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service, please contact us:

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of the Services shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.